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Technical Support / Installation Support

If you use a professional installer technician, please print this page and provide it to the installer/technician when he arrives to install your system.

 

Although the installation of a WS International/ Satellite System may be easy for some, it's always recommended that you hire a professional installer to ensure proper installation and grounding.  If you require a local installer, you may visit www.mylocalinstaller.com, or you can contact us by email, fax, or phone, and we will be glad to provide you with a list of local installers and technicians who may be qualified to install your system.  Please note, that installation fees may vary between $75.00-$175.00 made payable directly to the installer/technician.

 

Most experienced installers/technicians who are qualified for this type of install, will be able to tell you as soon as you tell them the type of system you have. 

 

Satellite:

Galaxy 25 @ 97° West (Intelsat America's 5, IA5, Telstar5)

 

LNBF: TechSAT TRACKER LNBF - L.O Freq: 10750MHz - Standard Ku (Normal Ku, Normal, Standard NA)

 

Dish: WS7630 Dish Antenna or DS2076 Dish Antenna (30"/76cm)

 

Please note, due to the rapid technology change & improvement in the satellite industry, some satellite meters may not be compatible with newer technology LNB's & LNBF's


Your WS International/ Satellite Receiver

Your new WS International/ satellite receiver is pre-programmed to view all WS International/ satellite channels broadcasting off of the 2 satellites above.   Since your receiver is pre-programmed for WS International/, the receiver remains locked with a password.  Please DO NOT try to enter or change any of the settings inside the receiver. Changing or modifying any information inside the receiver will result in undesired operation, and is NOT covered under warranty. If you modify or change any settings inside of your satellite receiver, you may be required to send your receiver back and have it reprogrammed. A $25.00 reprogramming fee + shipping and handling fee will be charged.

PLEASE DO NOT DO A FACTORY DEFAULT ON YOUR SATELLITE RECEIVER. DOING SO WILL ERASE ALL PROGRAMMING AND WILL CAUSE YOU TO HAVE TO SEND THE RECEIVER BACK TO GET RE-PROGRAMMED AT THE RATE OF $25.00 PLUS S&H BACK TO YOU.

 Your WS International/ Satellite Dish

Your new satellite dish is 76cm in diameter.  Please make sure there are no big dings or dents in the satellite dish caused by shipping.  Large dings and dents may cause your satellite dish antenna not to receive proper signal.  Please make sure to follow instructions in this packet for proper mounting and positioning of your satellite dish antenna.

 

Your WS International/ Satellite LNBF

Your Tracker LNBF is one of the best LNBF’s in the satellite industry.  It is high gain with a low noise figure of 0.3dB for maximum signal reception and works great in fringe areas. 

 

 Satellite Antenna Installation Tips

 

Choosing the Site for WS International/ Dish Installation

 

The first thing you need to do is choose the installation site. The area must have a clear "line of sight" to the satellite. This means there can be no obstruction between the dish and the satellite. This includes building, tree branches, mountain, etc. In order to receive a good signal, select an outdoor site with a clear, unobstructed view of the South, Southeast, or Southwest, depending on your location.  In most cases, eastern United States will need a clear line of site of southwestern sky.  Central United States needs a clear line of site of the southern sky, and the west coast will need a clear line of site towards the south eastern sky. If you install the dish in the winter, leaves that are normally on the branches may not be present. A problem with reception may occur when the leaves grow back in the spring and summer.  If there is no area on your house that has a clear view of the satellite, then you may have to purchase a pipe from your local hardware store, and secure the pipe in the ground (a little bag of cement would ensure the security of the pipe), in your yard. Then mount the dish on that pipe. Make sure that the pipe has the same outside diameter as the pipe provided with the dish.

 

 

At this point you should have mounted the Mount Foot to its desired location. Next, Attach the Mount Pipe to the Mount Foot. Insert the Stand Pipe between the two ears of the Mount Bracket. It is best to use a level to make sure that the Pipe is exactly vertical to the ground. Ensure that both the pivot bolt and the adjustment bolt are in place.  This will make it easy to dial in the satellite.  Now, place the assembled dish with Feed Support and LNB onto the pipe.

 

 

 

 

 

 

 

 

Setting up your WS International/ Satellite Receiver

 

Now that you have mounted your satellite dish, it’s time to setup your receiver before you start aligning your satellite dish.  Bring a small TV out by your satellite dish along with your satellite receiver.  Make sure you hook up all the wires before turning on the receiver.  Turning on your receiver first, then connecting wires, may cause your LNBF or receiver to burn out.  Since your receiver is already pre-programmed based on the criteria when you placed your order, setting it up will

 

 

be very simple.  Simply tune your receiver to channel number 1.  Then press the OK button on your receiver.  This will bring up a channel list along with 2 bars on the top left hand side of your receiver.  Top bar is a level bar, and the bottom bar is your quality bar.  More than likely, you will have about 50% on your level bar and 0% on your quality bar.  This is normal.  In fact, you don’t have to pay attention to your level bar at all. 

 

Final adjustment to your satellite dish

You have 3 settings on your satellite dish. 1) Elevation, which measures up and down, can be adjusted from the back of your dish. 2) Azimuth, which is adjusting your dish from left to right or right to left (East to West or West to East).  3) Polarization which is adjusted by your LNBF.  Standing in front of your satellite dish, looking at the dish, if you are in the west coast, the bottom of the LNBF where the connector is must be positioned between 6 &7 O’clock.  If you are in central USA, it should be strait down, and if you are in the East Coast, it should be rotated so that the connector is between 5 & 6 O’ clock.

Use the calculator below to figure our what direction you have to adjust to using your compass for your area.

Azimuth

Elevation

Polarization

AZIMUTH / ELEVATION CALCULATOR

  Use this satellite Locator (calculator) to find out the Elevation and the GEOGRAPHIC AZIMUTH at your City in the USA.......You have to add or subtracts the value of the magnetic declination, as per the Magnetic Declination MAP to get the MAGNETIC AZIMUTH or the compass heading.

Satellite Locator

City and State
Satellite

Calculate using City and State

Satellite Position
City Latitude
City Longitude

Your Satellite Azimuth:

 

On Compass

 

Your Satellite Elevation:

 

Back Dish Bracket

 

Calculate using satellite position, latitude and longitude

Azimuth, Elevation & Polarization